THE PATH OF LEAST RESISTANCE We hear this over and over again: people don’t change. And although this is not entirely true, it is very difficult sometimes for us to change. Change takes us into new, unchartered territory--unknown territory--and the unknown is also unpredictable. We rather stay with what is certain and avoid uncertainty. So, we take the path of least resistance.

UNCERTAINTY IS A KILLER We are hard-wired to create patterns of reacting to life that we depend on for certainty. “The devil I know is better than the devil I don’t know.” The need for predictability runs so deep, that most of us would prefer the certainty of bad news to the uncertainty of no news about a problem.